Home · Technology · Nov 11 archive
Apple Shuts Down 28-Year-Old Support Forum
Confirmed
In Short: Apple is shutting down its Apple Support Community forum, which has been a fixture since 1998.
Apple is shutting down its Apple Support Community forum, which has been a fixture since 1998. The company announced the closure on Tuesday, stating that it will no longer accept new posts starting today and will close permanently on November 20, 2026.
The forum, originally known as Apple Tech Exchange, underwent several name changes over the years. In 2000, it was renamed to Apple Discussions, and in 2011, it became the Apple Support Communities before settling on its current name in 2022.
Apple cited a careful evaluation of its support strategy and customer needs as the reason for the closure. The company said, 'The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state. You can continue to find trusted guidance and support on the official Apple Support site.'
Users often sought advice from fellow members, with Apple employees occasionally chiming in. The forum served as a platform for users to discuss issues and solutions related to their Apple products.
Apple's iPhone 18 Pro starts at $1,199 in the US, with 256GB as its base storage. South Africa is about 45% above Apple’s US list price.
The closure of the forum marks the end of a long-standing community where users could share experiences and seek help with their Apple devices.
What this adds
Apple's decision to close the forum does not affect other support services or the official Apple Support site.
What's confirmed
- On Tuesday night, Apple posted a message to the Apple Support Community announcing the forum’s closure: The Apple Support Community will permanently close on November 20, 2026.
- The Apple Support Community dates to 1998, when the online forum was known as Apple Tech Exchange.
What's still developing
- In 2011, Apple revamped the forum, adding dedicated communities for specific devices and the ability to track responses to posted questions, while renaming it Apple Support Communities.
- Let us know down in the comments or write to us on @appleosophy!
- Be sure to download the Appleosophy App from the App Store or visit our website to stay updated with the latest Apple news!
- Apple’s first foldable iPhone has barely launched, but some owners are already reporting serious screen problems.
- Starting XI: Kahlina; Byrne, Kessler, Ream, Schnegg; Westwood, Biel, Bronico; Abada, Toklomati, Saint-Maximin SUBS: Miller • Agyemang • Aloko • Cleary • De La Torre • Diani • Goodwin • Smalls • Toffolo Enjoy watching the 2026 MLS Season through an Apple TV subscription!
- Most reports suggest Apple is sticking to the 6.3-inch and 6.9-inch display sizes we’ve grown used to.
- Apple TV is bringing back Imperfect Women, with Kerry Washington returning as Eleanor for a second season.
- Last year, the King revealed a playlist of 17 of his favourite tracks, which was issued on Apple Music.
- “I was born in 1978, like [when] Jaws [was popular],” the actor dished.
- Stephen Root and Kate O’Flynn in "Widow’s Bay," now streaming on Apple TV.
- ” Describing the upcoming sophomore season, Rhys warned, “ No one is safe.