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DoorDash Launches AI Agent for Text-Based Food Orders

Confirmed

Technology Desk

In Short: DoorDash today launched a new AI agent that allows users to order food via text in Apple’s Messages app, according to multiple reports.

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To use the service, customers must join a waitlist and will be notified when access is granted.

The AI agent, powered by DoorDash’s MCP (model context protocol), can understand natural language requests and place orders based on user preferences and order history.

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DoorDash co-founder Andy Fang said during a media event that the feature is designed to simplify the ordering process.

Users can text the AI agent to order their usual meals or request personalized recommendations.

For example, a user might text, “Get me a healthy dinner for my family, ordering for my son too so nothing too spicy,” and the AI agent will build the order accordingly.

The service also allows users to send pictures of their fridge for recipe ideas and ingredient suggestions.

DoorDash is currently piloting the feature in the U.S. and plans to expand Android support soon.

By launching this AI agent, DoorDash aims to differentiate itself from competitors like Uber Eats and Grubhub.

In addition to the new AI agent, DoorDash announced it will begin testing delivery drones with select restaurants in Northern California.

What this adds

The AI agent is part of DoorDash's broader strategy to integrate AI into its services, making food ordering more seamless and personalized.

Users can also view food photos in the chat to help them decide what to order.

What's confirmed

What's still developing

Sources