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Is Claude down for you? Anthropic shares what’s going wrong
Confirmed
In Short: Anthropic's Claude AI services are experiencing widespread issues, affecting logging in and other functionalities.
Anthropic's Claude AI services are experiencing widespread issues, affecting logging in and other functionalities. Users are facing difficulties with logging into Claude, Claude Code, and Claude Cowork, as reported by Android Authority.
Over on its Claude status page, Anthropic confirmed that it is currently in recovery mode, after identifying issues with elevated error rates across Claude services. The company warned that users who are already signed in should avoid signing out accidentally.
The incident began on September 29, 2026, with errors from 14:00 UTC impacting chats, sign-ins, and Claude Code. By 14:30 UTC, Anthropic had added platform.claude.com to the list of affected services.
Anthropic's incident page first flagged the issue at 14:21 UTC. By 15:00 UTC, the company described a second issue blocking new chats, voice conversations, Claude Code and Cowork sessions, purchases, and file uploads.
Anthropic developer Thariq Shihipar explained that with Claude's latest model, Fable 5, issues are less a problem with the model itself and more a result of the user's own blind spots. Shihipar emphasized the importance of giving Claude context about the user's starting point and creating an implementation plan.
Anthropic recently announced a major update to its Claude AI assistant, integrating Claude Cowork into the main chat interface and adding Claude Docs and Claude Slides. This update allows users to access these tools directly from chat.
Anthropic CEO Dario Amodei has been advocating for a slowdown in AI development over safety concerns. The company is also calling on other AI companies to share metrics related to AI safety.
Anthropic is using its Claude AI model to build the next generation of AI, with Claude now involved in about 90% of the company's research and development.
A US appeals court ruled 2-1 that the Pentagon lawfully labeled Anthropic a supply chain risk, adding another layer of complexity to the company's operations.
What's confirmed
- Anthropic's Claude AI services are experiencing widespread issues, affecting logging in and other functionalities. Users are facing difficulties with logging into Claude, Claude Code, and Claude Cowork, as reported by Android Authority.
- Over on its Claude status page, Anthropic confirmed that it is currently in recovery mode, after identifying issues with elevated error rates across Claude services. The company warned that users who are already signed in should avoid signing out accidentally.
- The incident began on September 29, 2026, with errors from 14:00 UTC impacting chats, sign-ins, and Claude Code. By 14:30 UTC, Anthropic had added platform.claude.com to the list of affected services.
- Anthropic's incident page first flagged the issue at 14:21 UTC. By 15:00 UTC, the company described a second issue blocking new chats, voice conversations, Claude Code and Cowork sessions, purchases, and file uploads.
- Anthropic developer Thariq Shihipar explained that with Claude's latest model, Fable 5, issues are less a problem with the model itself and more a result of the user's own blind spots. Shihipar emphasized the importance of giving Claude context about the user's starting point and creating an implementation plan.
- Anthropic recently announced a major update to its Claude AI assistant, integrating Claude Cowork into the main chat interface and adding Claude Docs and Claude Slides. This update allows users to access these tools directly from chat.
- Anthropic CEO Dario Amodei has been advocating for a slowdown in AI development over safety concerns. The company is also calling on other AI companies to share metrics related to AI safety.
- Anthropic is using its Claude AI model to build the next generation of AI, with Claude now involved in about 90% of the company's research and development.
- A US appeals court ruled 2-1 that the Pentagon lawfully labeled Anthropic a supply chain risk, adding another layer of complexity to the company's operations.
What's still developing
- We know; anytime we run into major trouble with a service, we’re always going to start diagnosing things in our head, trying to at least rule out the obvious possibilities.
- Right now, Clause users may be banging those heads against some nearby keyboards as they attempt to work out what’s going wrong with Claude, Claude Code, and Claude Cowork.
- We’ll be keeping an eye out for further status updates from Anthropic, and let you know progress is going towards restoring full Claude access.
- Some Claude API calls were failing too, though Anthropic said retrying might work.
- Anthropic wrote that some messages sent between 14:00 and 14:59 UTC may not have been saved, without saying how many.
- Before the actual work begins, Shihipar has Claude create an implementation plan that focuses on the parts most likely to change, such as data models, type interfaces, and everything on the user side.
- Shihipar shows how these techniques work together using the example of the launch video for Fable, which he edited entirely with Claude Code.
- "Unknown Knowns" describe knowledge so obvious you'd never write it down, but you'd recognize it if you saw it.
- So with this change, Claude will just figure out which tool to use on the backend and let you access each directly from chat.
- As for Docs and Sheets, these experiences are likewise available directly in chat, allowing you to ask Claude to create documents, presentations, and slide decks and then download them as PDF, PowerPoint, and other document formats.
- Each is available now in beta in all Claude paid plans, and Enterprise admins can control whether they’re available to users.
- You can learn more about all the new capabilities on Claude Support.