Home · Technology · Sep 20 archive

Meta's Muse AI Assistant Draws Mixed Reviews

Confirmed

Technology Desk

In Short: Meta's new AI assistant, Muse, is drawing both praise and criticism for its capabilities and data collection practices.

Sarcofago 27 delle Muse (metà del III secolo), 04.JPG
Photo: sailko / Wikimedia Commons (CC BY-SA 3.0)

Meta is reportedly dropping the camera from its next smart glasses, codenamed Luna, to address concerns over covert filming, according to The Information. Instead, Luna will focus on audio, featuring six microphones and built-in speakers to facilitate interactions with Meta AI and its Muse assistant.

Jason Aten, a contributing editor at Inc Magazine, shared screenshots of an interaction with Muse on Threads, highlighting the assistant's confusion when explaining its features. Aten noted that Muse's incorrect response about syncing device notifications suggests a lack of clarity about its own functionalities.

YouTube — Next Level AI YouTube

Meta’s David Singleton responded to Aten’s post, explaining the permissions Muse requires to access messages and apologizing for the incorrect response. Singleton assured that Meta is working to improve Muse’s understanding of its own workings.

Despite these issues, Muse has seen significant downloads, with over 900,000 downloads in its first week, according to Sensor Tower. The app offers a range of services, from ordering breakfast to finding local couches for sale.

However, the app's aggressive data collection practices have raised concerns. Calli Schroeder, senior counsel at the Electronic Privacy Information Center, criticized Meta for not learning from past mistakes and undermining trust in Muse.

Muse’s default avatar, a beige-colored figure resembling an Ewok and Labubu, is designed to be both cute and functional, serving as a gateway for users to upload more data. The app’s ability to connect to various data sources, including email and bank accounts, has made it a powerful tool for personal tasks.

Meta spokesperson Emil Vazquez defended the app, stating that Muse is built with user controls and protections to ensure users are in charge of their data. However, the app’s constant nudges to link more data sources have made some users uncomfortable.

Muse’s virtual machine feature allows it to browse the internet on behalf of users, completing tasks like web searches and online purchases. This feature, while impressive, has also raised privacy concerns.

Meta is positioning Muse as a mainstream AI assistant, similar to competitors like OpenClaw and Instinct. The company plans to introduce a more secure version of the virtual machine later this year, with support for 1Password and Shop Pay.

Despite its ambitious goals, Muse has faced slower adoption compared to other AI apps like ChatGPT, according to WarpBeat reports. Meta is now focusing on rolling out updates and expanding the app’s capabilities to attract more users.

What this adds

Meta's decision to remove the camera from its Luna smart glasses addresses privacy concerns, aligning with the app's mixed reception.

Meta's plans for a more secure virtual machine and support for additional data protection tools like 1Password and Shop Pay may help address some of these concerns.

Background

Muse, Meta’s latest AI app, has seen slower adoption compared to ChatGPT and its own previous launches.

Meta has introduced its new AI assistant, Muse, while big companies like Disney and Meta have launched 'AI leaderboards' to track employee AI usage, according to reports. Meanwhile, fake Jimmy Kimmel videos are circulating online, leading to confusion among viewers.

What's confirmed

What's still developing

Sources